TESTIMONIAL:
Dear John,
It seems impossible that you installed my Ferno Underwater Treadmill 11 years ago. Time flies.
I want to thank you for all the tremendous work you do to keep things up and running smoothly. As you know, I do both Canine Rehab and Human Physical Therapy. The treadmill has been used for thousands of treatments over the years, both by the dogs and people I treat.
Thanks to your prompt response to calls when something goes wrong, I have never had a day I could not use it. 2 weeks ago when I called you for a service, I was so lucky that you happened to be in town and was in my office within 2 hours to solve the problem.
One of the things I love most about you is your problem solving skill set. You have always been honest, fair and prompt at returning calls and giving suggestions. When you were here last, you could have told me I needed replacement of several things. I figured that to be the case because it has gotten so much use over 11 years. It was just then opposite. You fixed the problem quickly and told me I could get another 8-12 months before doing the big job I anticipated.
I appreciate all you do to help all of us. We are so lucky to have you.
Gail T. Henderson, MS, ATC-R, PT, CCRP, Owner
Paws and Paddle Canine Conditioning, LLC
Functional Rehab & Fitness, LLC